Payments & shipping
What payment methods do you accept?

You can pay for your order via Paypal or bank transfer.

If you are in Italy it is also possible to pay cash on delivery.

When will you ship my order?

For Paypal payments, if all the items are in stock and you place the order within the 12:00 (CET) we can ship the same day, otherwise the next working day.

For bank transfer payments, the shipment will take place as soon as we receive the payment confirmation from the bank.

When will I receive my order and which courier do you use?

The delivery time depends on where you want to receive your order:

·       Italy:

  • Standard: 24h-48h, except for the islands 48h-72h

  • Express: 24h, except for the islands 48h

·       CEE destinations:

  •   Standard: 6-7 days*

  •   Express: 2-4 days*

·       EXTRA CEE destinations:

  •   Standard: 10 days*

  • Express: 5-6 days*.

We work with vectors as UPS, DHL, Fedex and TNT.

*Delivery times are INDICATIVE and we can not guarantee them.

What are the shipping costs?

Shipping costs are calculated according to the destination and the type of shipment (Standard or Express).

To CEE countries we offer free shipping for orders over € 300,00.

To Extra-CEE countries we offer free shipping for orders over € 1.000,00.

How can I check the status of my order?

You can open a ticket by clicking on the "SUPPORT" tab on the main menu of our website https://sabfoil.com/en, access the dedicated portal and choose the "order status" assistance type.

If you need assistance on how to access the portal take a look at this guide that we have prepared for you https://sab-group.freshdesk.com/support/solutions/articles/80000468366--helpdesk-sab-group-helpdesk-user-guide.

I can not place my order. What can I do?

Due to commercial agreements we have with our exclusive Distributors, we can not ship most of our products in the following countries: Austria, Germany, Spain, Switzerland, UK and the USA.

If you are located in these countries and you need help finding an authorized Distributor/Dealer in your area, please take a look at the following link: https://sabfoil.com/en/distributors