You can pay for your order using PayPal, credit or debit cards (via Stripe), Klarna, Google Pay, or bank transfer.

If you are in Italy, cash on delivery is also available.

For instant online payments (PayPal, credit/debit cards, Klarna, Google Pay, etc.), if all items are available and the order is placed before 12:00 p.m. (CET), shipment can take place on the same day; otherwise, it will be made on the next business day.

For payments by bank transfer, shipping will take place as soon as we receive confirmation of the credit from the bank.

Delivery times depend on where the order is shipped:

Italy

• Standard: 24–48h (48–72h for the islands)

• Express: 24h (48h for the islands)

Central & Eastern Europe (CEE)

• Standard: 6–7 days*

• Express: 2–4 days*

Non-CEE destinations

• Standard: 10 days*

• Express: 5–6 days*

We ship with reliable couriers such as UPS, DHL, FedEx, and TNT.

*Delivery times are indicative and cannot be guaranteed.

Shipping costs are calculated based on the destination and the type of shipping (Standard or Express).

• CEE countries: Free shipping for orders over €300.

• Non-CEE countries: Free shipping for orders over €1,000.

SABFOIL CLUB members enjoy special benefits:

• Free shipping on all European orders over €19.

• For non-CEE orders, special rates apply and the free shipping threshold is reduced from €1,000 to €500.

You can open a ticket by clicking on the "SUPPORT" tab on the main menu of our website https://sabfoil.com/en, access the dedicated portal and choose the "order status" assistance type.

If you need assistance on how to access the portal take a look at this guide that we have prepared for you https://sab-group.freshdesk.com/support/solutions/articles/80000468366--helpdesk-sab-group-helpdesk-user-guide.

Due to commercial agreements we have with our exclusive Distributors, we can not ship most of our products in the following countries: Austria, Germany, Spain, Switzerland, UK and the USA.

If you are located in these countries and you need help finding an authorized Distributor/Dealer in your area, please take a look at the following link: https://sabfoil.com/en/distributors

You can return an item within 14 days from the date of purchase. To initiate a return, please open a ticket on our dedicated support portal by clicking the “SUPPORT” tab on our website. You will receive a Return Number (RMA), which is required to process your return.

For more details on our returns policy, please visit our dedicated page: Click here

SABFOIL products are covered by a 24-month warranty from the date of purchase, in accordance with Directive (EU) 2019/771. We guarantee that our products are free from major defects in materials and workmanship.

For B2B customers, the goods must be inspected immediately upon receipt for any quality issues or defects, and any non-conformities must be reported within 14 days in writing to SABFOIL headquarters. Claims outside this period will not be accepted, unless there are proven exceptional reasons.

For more details about our warranty policy, please visit the dedicated page: go to the page

To register and access our support portal, follow the simple steps outlined on this page: Click here

Yes you can!

You will need:

• 1 x Drill

• 1 x Drill bit 8,5mm diameter to enlarge the hole

• 1 x Conical countersink for M8 screw head. We use 16mm diameter, 8mm height, angle 90°

It is very important that the drill is on axis with the hole.

SABFOIL does not offer this type of service on already sold wings. For technical assistance, please contact your reseller or follow the instructions.

We do not recommend this type of operation on the following wings:

• W679

• W720-BP

Of course!

Just click on the product of interest on our website, go to the "compatibility" tab and there you will find the list of all compatible products.

Take a look at the following link

You can compare up to 3 different items and choose the best option for you!

Of course, we recommend you to watch our complete guide on youtube at this link

No, the item Q01K is an UPGRADE to be purchased separately. Click here to buy it!

Masts and Fuselages of the old 2021 range are not compatible with the Fuselages and Masts of the Kraken Modular System range.

Front Wings and Stabilizers maintain full compatibility (with the respective T6 and T8 types) both with the Kraken Modular System and with the old 2021 Fuselages.

There is also full compatibility between all the Masts and the Fuselages of the Kraken Modular System range.

For any doubt, just click on the product of interest on our website, go to the "COMPTIBILITY" tab and there you will find the list of all compatible products.

When a MAST from the Kraken Modular System range is purchased individually, it is supplied WITHOUT Plate (P02K) or Tuttle (T03K). This allows the customer to choose the configuration he prefers, as the cost of the Plate / Tuttle is removed from the price of the MAST purchased individually.

On the other hand, when a KIT Foil is purchased, the Plate or the Tuttle are INCLUDED, and supplied according to the discipline for which the KIT was designed.

Of course, we recommend you to watch our complete guide on youtube at this link

The Kraken Modular System (KMS) Masts have been completely redesigned to have a faster and more fluid profile with respect to those of the old 2021 range, while improving also resistance to bending and torsion.

The KMS Masts are also multidisciplinary, completely modular and compatible with all fuselages and KMS Plates / Tuttles (P02K / T03K), while the old 2021 range Masts were specific for certain fuselage models and had integrated plate or tuttle, and therefore much less flexible.